Privacy Policy

Effective Date: August 29, 2026
Last Updated: August 29, 2026

Introduction

Shiloh Health (“Shiloh Health,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our Website.

This Privacy Policy explains what information we may collect through the Website, how we may use it, when it may be shared, and the choices available to you.

This Website Privacy Policy applies primarily to information collected through the Website and should be read separately from Shiloh Health’s Notice of Privacy Practices, which governs protected health information handled as part of healthcare services where applicable.

Information We Collect

Depending on how you interact with our Website, we may collect information such as:

Information You Provide

When you contact us, request an appointment, submit a form, apply for employment, or otherwise communicate with us, you may provide:

  • Name
  • Email address
  • Telephone number
  • Address
  • Appointment-related information
  • Employment or application information
  • Information contained in your message
  • Other information you voluntarily provide

Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General website usage information

This information may help us understand how visitors use the Website and improve its performance and functionality.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and support analytics.

Cookies are small data files stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

How We Use Information

We may use information collected through the Website to:

  • Respond to inquiries.
  • Respond to appointment requests.
  • Provide requested information.
  • Communicate with you regarding our services.
  • Improve our Website and user experience.
  • Monitor Website performance and security.
  • Understand Website traffic and usage.
  • Respond to employment applications.
  • Prevent fraud, misuse, or security threats.
  • Comply with legal and regulatory obligations.
  • Carry out other purposes permitted by applicable law.

Protected Health Information

Information relating to your healthcare may be protected under applicable federal and state privacy laws, including HIPAA, where applicable.

Protected Health Information (“PHI”) is handled according to applicable legal and regulatory requirements.

Our Website Privacy Policy does not replace or serve as Shiloh Health’s Notice of Privacy Practices.

For information about how Shiloh Health uses and discloses PHI in connection with healthcare services, please refer to the applicable Notice of Privacy Practices.

Information Sharing

We do not sell your personal information simply because you visit our Website.

We may share information when reasonably necessary and permitted by applicable law with:

Service Providers

Companies that help us operate our Website, communications, technology, analytics, hosting, security, or other business functions.

Professional Advisors

Such as attorneys, accountants, consultants, insurers, or other professional advisors where appropriate.

Legal and Regulatory Authorities

When required or permitted by law, including responding to lawful requests, legal processes, court orders, or regulatory requirements.

Healthcare-Related Purposes

Where applicable, information may be used or disclosed in accordance with healthcare privacy laws and our Notice of Privacy Practices.

Third-Party Services

Our Website may use third-party services for functions such as:

  • Website analytics
  • Maps
  • Social media
  • Appointment or patient portal services
  • Website security
  • Communication
  • Hosting and technical support

These third parties may process certain information according to their own privacy policies and applicable agreements.

We encourage users to review the privacy policies of third-party services they access through our Website.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For your protection, please avoid submitting highly sensitive medical or financial information through unsecured website forms or ordinary email unless specifically instructed by Shiloh Health.

Children’s Privacy

Our Website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and address the situation.

Your Choices

Depending on applicable law, you may have rights regarding certain personal information we maintain about you.

You may contact us to:

  • Ask questions about our privacy practices.
  • Request information about personal data we maintain about you.
  • Request correction of inaccurate information where applicable.
  • Ask about available privacy choices.
  • Withdraw certain communications where applicable.

Healthcare information may be subject to additional rights and procedures under HIPAA and other applicable laws.

Do Not Submit Sensitive Information Through General Forms

Website contact forms are intended primarily for general inquiries and communications.

Unless specifically requested through a secure process provided by Shiloh Health, please do not submit:

  • Social Security numbers
  • Detailed medical histories
  • Medical records
  • Insurance credentials
  • Financial account information
  • Passwords
  • Other highly sensitive information

Links to Other Websites

Our Website may contain links to external websites.

We are not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage you to review the privacy policy of any external website before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Shiloh Health
10549 N Florida Ave., Suite J
Tampa, Florida 33612

Phone: 813-341-4000
Fax: 813-341-4004

Email: info@shilohhealth.com

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